High pastel prices

Mary Sparrow · 01-04-2005, 11:50 AM

Thanks for the tip Sharon.

You have created a monster over here with these pastels. And you are SO RIGHT, those Great Americans are luscious!! They are by far my favorite. I wish I had the money to buy the complete set, I find with every portrait I do, I never seem to have just the right color at some point.

Mary Sparrow · 01-04-2005, 11:54 AM

I also wanted to add the link to the Fine Art Store . They have the best online color charts for all the pastels I have ever seen.

Sharon Knettell · 01-04-2005, 12:59 PM

Mary

I have used them also. They are a fine and responsive company.
I am trying to ween myself from Jerrys' as they really are becoming the Wal-Mart of art suppliers. There is a reason why Great American is no longer selling open stock to them but I am not at liberty to say.

From what I understand Jerrys' apparently puts a lot of pressure on their suppliers to keep their prices low, not unlike some of the practices of Wal-Mart vis-a-vis their suppliers.

Sharon Knettell · 01-04-2005, 04:03 PM

Mary,

With the significant improvements you have made in the last year in your portraits, you should be able to raise your rates and be able to afford a whole set of Great Americans.

I find myself reordering and reordering their earth/skin tones.

Mary Sparrow · 01-04-2005, 04:06 PM

Thank you Sharon. I am working in that direction. But I just blew my first wad of cash on new lighting and photo equipment. Next stop is the pastel aisle.

Jimmie Arroyo · 01-04-2005, 08:27 PM

I just got off the phone with Dakota Pastels. Wow, I've never spoken to someone with a "I could care less" attitude in my life. I called to see if they could match prices with ASW, which must be Jerry's in disguise.

First, it did'nt even sound like I reached their offices. I asked if they could match prices, and she answered "I could anything I want", but in a way that sounded like she was gonna follow it with a seductive "big boy." I heard a dog barking in the background which makes me think the call was fowarded to her home.

I told her the Polychromos were $129, $30 less than Dakota's. She was willing to go down to $140, which is ASW's regular price. Then I asked about the pencil set which is $49 in ASW, compare to $69 for Dakota. She went down to $58, again the regular price at ASW. With shipping, Dakota was $7 more, shipping is $8.95 at Dakota compared to $19.95 at ASW. Her attitude was terrible with a "well, what do you want to do" thing about it. The whole call was very unprofessional. I've never had this problem with Dakota before. Unless they have a HUGE sale, I would not order from them again.

Jimmie Arroyo · 01-04-2005, 11:07 PM

Ended up ordering from DickBlick, they were very nice over the phone, and they have free shipping for orders over $200.

Sharon, honestly I felt bad about the whole thing. Like I said, I never had a problem with Dakota's before, but this was just too rude on her part. I fully understand the smaller companies having to charge more, but $30 more for a set of small pastels is too much. Even with the cheaper shipping, it would have been about $40 more for the order. After the price break, it was only $7 more than ASW, and I would have ordered it if she had been polite. I've had pleasant experiences with them in the past, but if this call had actually been "recorded for quality assurance", she'd probably get fired.

The lady I spoke to at Dick Blick was very helpful and professional. They were also more than Jerry's, the free shipping helped. I might sound corny, but when I got off the phone with her, I actually felt better.