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Ended up ordering from DickBlick, they were very nice over the phone, and they have free shipping for orders over $200.
Sharon, honestly I felt bad about the whole thing. Like I said, I never had a problem with Dakota's before, but this was just too rude on her part. I fully understand the smaller companies having to charge more, but $30 more for a set of small pastels is too much. Even with the cheaper shipping, it would have been about $40 more for the order. After the price break, it was only $7 more than ASW, and I would have ordered it if she had been polite. I've had pleasant experiences with them in the past, but if this call had actually been "recorded for quality assurance", she'd probably get fired.
The lady I spoke to at Dick Blick was very helpful and professional. They were also more than Jerry's, the free shipping helped. I might sound corny, but when I got off the phone with her, I actually felt better.
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"Lord, grant that I may always desire more than I can accomplish"-Michelangelo
jimmie arroyo
www.jgarroyo.com
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