Do Not use this company

[Kimberly Dow]

I am taking this opportunity to complain and warn all against the company I ordered my new digital Rebel from.

The website is bestdigital.com

When I did a price comparison I found this one to be $571 instead of the usual $1000. After I stalked him in email (thank you for your patience!) Mike warned me to be careful because it could be some kind of European imposter-camera.

When I went to order it on the phone, I spent a long time asking questions and was assured it was the real deal. But, as it turns out I spent $1000 anyway since it did not come with cables, memory, etc. Onc I had actually given the salesman my credit card number he lost his patience with me and got off the phone fairly quickly. It was supposed to come in 3 business days. This is 2 weeks later and it is still not here. It took them only 10 minutes to electronically take the money out of my account though. As it turns out - the impatient salesman got my address wrong - even though I spelt it out for him. According to UPS it will be delivered tomorrow.

The worse part about this company is the lack of customer service. I have spent at least 5 hours waiting on hold - there is no customer service in on Fridays...there appears to never be a manager and every single person I have talked to has put me on hold or hung up on me while I was still talking.

I know 2 weeks in reality is not that long - but I am used to having a camera every day and it has made me crazy. That's why I was willing to pay for express delivery. I am not a patient person and this has totally messed me up. It's like waiting for a pot of water to boil.

Just wanted to warn you all - this is not a company I would recommend to anyone.