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Ilaria, I am in NO WAY an expert with this camera! I probably never will be. But I had trouble photographing my paintings, too. I finally had success when I:
1) used tripod
2) set up incandescent photography lights on either side of painting
and turned them until there was no glare
3) switched white balance to "incandescent"
There may be other better ways, but that was what worked for me. The lighting was just a cheap kit with two flimsy tripod stands with sockets and aluminum shades, and two "incandescent lamp" bulbs.
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