Terri,
Thanks for feedback. Looking at it again, I can see that I need to adjust the shadows on the neck, the transition into the medium tone is not quite smooth enough, and I think that may be why it looks off. The top of the hair... I agree I probably should have made that less pronounced. It's hard to see in the picture but her hair is pulled up into some sort of bow/ribbon thingie. Bad thing is there is no way to fix that now

You are right about the shadow side of the necklace, I will correct that too! Thanks again!
-James