Kim,
A while ago I tried to buy some W & N matte retouching varnish and all the stores were out of it. This was when I used to mix matte and gloss to get a satin finish. After asking a lot of questions I finally found out that all the matte retouching varnish had been sent back, apparently because it "went bad." When I asked what happened when it went bad, I was told by a couple of store personnel that it didn't dry properly. This could have been true only of the matte version. Does anyone know whether something similar happens to the gloss version? I would check with the company on how to remove it.
Alex
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