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Old 03-27-2005, 09:42 PM   #1
Marcus Lim Marcus Lim is offline
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mad Customers postponing dates

Hi,

I just got off the phone with a client's secretary..."My boss would like to postpone the meeting till next Monday, is that ok with you?" Naturally I'd say fine to her since I'm doing my best to clinch his deal.

But clinching his deal has never been easy, as since January we've been postponing meetings time and time again - the third time already! And the worse thing is, when we do meet it doesn't seem to be moving ahead to signing the contract.

"Let's meet my geomancer and interior designer together and see what they say..." or
"Why don't you think of the design for the portrait first, and we'll discuss it again..."

GOD!! I'm really feeling frustrated right now! He's really upsetting my schedules for other projects!!! What I'll like to know is if you guys experienced the same thing, and how do you deal with it.

And also, how do you tell the client you had enough, and "Strike three! You're out! " in a diplomatic way? I'd really appreciate your contributions.
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Marcus Lim
Historian Painter, Singapore
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