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Joan,
If you could humor me for one more thought.
About managing the people ... It has been said here often that you have to walk the walk and talk the talk, regardless of what you may think of your own position on the capability ladder.
I am reminded of a movie that I saw recently called "Catch me if you can," a true story I'm told. The stars were Leonardo DiCaprio and Tom Hanks. Leo was the great impostor and Tom Hanks the FBI agent in charge of trying to capture him.
Leonardo's gift was not that he could fly a plane, do surgery or practice law, his gift was that he could convince all those around him that he could.
The more you do it the more comfortable you become with your program and the easier it is to convince people that your program is the only program worth having.
I understand that the real life character that Leo played in the movie actually lives here in Tulsa, OK. Why heck, for all you know it could be me.
__________________
Mike McCarty
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