Agreed, Leslie -- the last thing in the world I want to do is learn any more about computers and software. If I were that interested in it and in devoting thousands of hours' worth of time to it, I'd have picked up the Computer Science degree. I also very rarely move out of "Automatic" modes with my digital camera, and thankfully I get satisfactory results.
But now we're really in a bind -- can't find a good printing company, and don't want to become a slave to home-based peripherals.
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A pastel artist I know managed to get wonderful results from a giclee outfit
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Perhaps you could sleuth out the name of the outfit for us and we'd be headed for home plate.