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Hi Lon
I have yet to have a client reject something, but I have had to respond to a client's disappointment with their image in a portrait. Luckily, it was expressed at an "interim" review of the painting, so to revise her in the painting was not felt like a crisis for anyone. I had to revise her to look like what she felt she looked like, not what she literally looked like.
I'm sure men have these feelings too, but we women can sure be sensitive about our "faults" - to the point that it's too embarrassing to even bring it up. I could be totally wrong here, but I get the impression from the photo that this woman is very short. If there would be any comment of the painting is that my first impression of it was it was of a "little person", as the body proportion, especially to the head, seems to convey that body type.
If this is the case, you could have accidentally emphasized a trait that she could be so sensitive about that she would rather scrap the project than talk to you about it.
Linda
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