Portrait Artist Forum    

Go Back   Portrait Artist Forum > Computer Hardware and Software

Topic Tools Search this Topic Display Modes
Old 12-13-2006, 12:06 PM   #1
Cynthia Daniel Cynthia Daniel is offline
Cynthia Daniel's Avatar
Joined: Jun 2001
Location: Tampa Bay, FL
Posts: 2,121
Send a message via ICQ to Cynthia Daniel Send a message via AIM to Cynthia Daniel Send a message via MSN to Cynthia Daniel Send a message via Yahoo to Cynthia Daniel
Scanner nightmare

I post this in case someone else runs into a similar problem.

I just had my main computer hardware upgraded - new motherboard, CPU and RAM. Of course I had to reinstall all my programs, device drivers, restore files and customizations, email settings, etc, etc. Everything was working fine except my USB / Firewire Microtek Scanmaker i900 scanner. I've been in the throes of deep depression and withdrawal without my scanner - after all, what does someone like me do without a scanner?

At first, I actually did install the drivers improperly. With the help of Microtek, I did a "clean" install of the drivers to get back to base one. After that new install (of many) - I successfully opened my scanner software and clicked the "overview" button only to get a message:

System 31, a device attached to the system is not functioning.

This is a Microsoft message, but a search in their knowledge based did not reveal anything of help.

My system has 4 USB ports on the motherboard and 4 on a separate PCI card. I was plugged into the PCI card USB port.

Microtek and I were at our wits end. In searching the web, I did see a post by someone saying to plug directly into the motherboard USB port instead of through a hub - but, in my mind, I didn't have a hub, I had a card - I was thinking "external" - but apparently an internal USB PCI card is the equivalent.

Well, finally I tried plugging directly into the motherboard USB port and it worked! Always something new to learn!
Cynthia Daniel, Owner of Forum & Stroke of Genius


  Reply With Quote

Currently Active Users Viewing this Topic: 1 (0 members and 1 guests)
Topic Tools Search this Topic
Search this Topic:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump

Similar Topics
Thread Topic Starter Forum Replies Last Post
Shipping nightmare freebie Heidi Maiers Portrait Unveilings, All Medium- Moderators: A. Tyng & C. Saper 6 02-15-2006 08:44 PM
Open Studio Nightmare - Literally! Michael Georges Cafe Guerbois Discussions - Moderator: Michele Rushworth 26 05-04-2003 10:40 AM
A Nightmare Portrait? Dan Saunders Portrait Unveilings, All Medium- Moderators: A. Tyng & C. Saper 7 04-22-2003 06:55 PM
What is the best scanner to use? Vianna Szabo Computer Hardware and Software 1 01-22-2003 12:30 AM


Make a Donation

Support the Forum by making a donation or ordering on Amazon through our search or book links..

All times are GMT -4. The time now is 07:42 AM.

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.